Ifti Chowdhury
That's the ux/ui update I was waiting for,It's looking fresh from its predecessor,if there was dark mode available, it would be icing on cake.In the last, I would like to highlight the optimization error,while using it feels I am using it in 30-60hz,I should be optimize for at least 120hz,because most of the phone support 120hz,and you guys work hard to refine this design,thanks for your teams hard work. PLEASE MAKE IT SURE IT CAN PROVIDE ITS PEACK PERFORMANCE.
2 people found this review helpful
Robi Axiata Ltd
June 1, 2024
Dear Ifti Chowdhury, You can let us know your suggestion by going to 'Feedback & Suggestions' option from 'Customer Service' option of My Robi app. Stay with Robi.
Saptajyoti Bhattacharjee
Instead of receiving 100 Minute for 7 days as per your minute package, this app gave me 80 minute for the same price. The offer is still showing on your app labelled 100 min @ 69 tk. What kind of scam is this? I'm literally frustrated using this SIM for so long. It's high time i'd block this SIM and get Grameenphone or Banglalink instead.
8 people found this review helpful
Robi Axiata Ltd
May 31, 2024
Dear Saptajyoti Bhattacharjee, sorry for the inconvenience. To resolve the said issue please call 158 and make a complaint for your issue by following the next instructions. Hope our concerned team will update you very soon. Stay connected with Robi and keep using My Robi app.
MD. MOSARAF HOSSEN
Very much dissatisfied with your bundle packages pricing. Not only bundle packages pricing but In every option overpricing, unnecessary combination of data-minutes options forcing towards customer dissatisfaction increase. I myself was a regular customer of Robi but now a day's it's very expensive and irritating to use Robi services. Not only me But I see the same reactions from other customers also.
74 people found this review helpful
Robi Axiata Ltd
April 16, 2024
Dear MD. MOSARAF HOSSEN, sorry for your inconvenience. You will be happy to know that if you are eligible, you can view and purchase the lowest price packs applicable to you from the 'My Offers' and 'Special Offers' options in the My Robi app. Stay with the best network Robi 4.5G and enjoy great attractive offers